Pet insurance can be a great option to help your pet get the care it needs if they are sick or hurt. But if you decide you want to cancel your coverage, it's important to know how to do it properly.
Cancel Coverage
To cancel your pets best insurance, visit the company's website and submit a cancellation form with a reason for cancelling your plan. The company will promptly cancel your policy once you have submitted this information.
Cancel Your Coverage Before The Waiting Period Ends
Most pet insurance policies have waiting periods which begin immediately after the effective date. These waiting times are meant to stop owners from submitting claims for their pets if they haven't been diagnosed with the health conditions covered by insurance.
Most states have a waiting period of six months for cruciate ligament problems.
In addition, certain insurance providers impose waiting periods for specific ailments like hereditary or congenital disorders. If you take your pet to a veterinarian and they determine that there is no risk for pre-existing conditions, then these waiting periods can be waived.
No Age Limits
Pets Best doesn't have any age limitations on its policies. So you can enroll your puppy or kitten as soon as they turn 7 weeks. You can also try a policy for 30 days before you decide.
Customer Service
One of the biggest complaints we see with a lot of pet insurance companies is that they lack customer service. Pets Best has a live chat service that allows the company to respond to customer concerns on a more personal level. This is a smart move, as it will reduce the number complaints about abandoning sites and increase conversions online.
There are also a few features available that help pet owners use their insurance. A member center portal and veterinary direct payments make it easy to track reimbursements, deductibles, and claims.
Vet Direct Pay
Pets Best's veterinary direct pay is unlike most other pet-insurance companies. You can directly reimburse your veterinarian when they treat your pet. Using this feature can reduce your costs by eliminating the need to cover the cost of the veterinary bill and wait for reimbursement.
The Reimbursement You Are Due
You can choose an annual benefit amount, a deductible for each year and the percentage of a vet bill you will receive back every time you file a claims. You can check the status of your claims through the portal for members and receive a payment or direct deposit as quickly as two days following approval.